Please choose from the list of subjects below to contact us via email. This will allow us to route your email to the correct 'Critter' department and respond as quickly as possible.

Customer Service

Our knowledgeable customer service team is available to answer your questions. Please email questions or comments about your order to CustSvc@MyCritterPetSupplies.com, or call us at 1.888.LV.CRITT (582-7488) (Monday - Friday 9AM - 6PM EST)

We Welcome Feedback from You and Your Critters

At MyCritterPetSupplies.com, we want to continue to be your ‘purrfurred’ online supplier. That is why we encourage your comments and suggestions about how our website, product selections, customer services and resources will ensure that ALL of our Critter and Human friends are enjoying long, happy, loving and healthy lives together. So whether you speak, ‘wag’, ‘purr’, ‘bark’, ‘meow’, ‘chirp’, ‘hiss’, ‘ribbit’ or just look real cute, we want to hear what you have to say!

Email questions or comments to Critter@MyCritterPetSupplies.com, or call us at 1.888.LV.CRITT (582-7488) (Monday - Friday 9AM - 6PM EST).

Products & Merchandise

Email comments and suggestions about products we offer and/or products you'd like to see us carry to CustSvc@MyCritterPetSupplies.com.  

Critters & Critter Care

Email comments and questions about Your favorite Critters or, one of Our favorite Critters to:

Madison (dog related)              Maddie@MyCritterPetSupplies.com

Lucy (training tips)                   Lucy@MyCritterPetSupplies.com

Emilee (cat related)                 Emilee@MyCritterPetSupplies.com

Anja (safety & security)           AskAnja@MyCritterPetSupplies.com

Ernie (exercise & fun!)             ErnieW@MyCritterPetsupplies.com

Newsletters, Articles or Blogs

Submit comments, questions, and contributions to Leanne@MyCritterPetSupplies.com  

Company

Email comments about and/or inquire about our company to Jimmy@MyCritterPetSupplies.com.

Media Inquiries

Product Submissions

We're always searching for great new products, and our Critters select only the best of the best each year.

If you think you've got a winner, please e-mail photos and a brief description of your product idea directly to Jimmy@MyCritterPetSupplies.com.

OR

You may also send us a sample of your product, including description, specs, other media, etc. to

MyCritterPetsupplies.com
New Product Ideas
PO Box 551699
Jacksonville, FL  32255-1699

Due to the volume of new product ideas we receive, we regret that we will be unable to return your product. We thank in advance for you interest and your understanding in this matter.

Do You Sell Wholesale to the Trade?

Although MyCritterPetsupplies.com is primarily an e-tailer (i.e. e-commerce retailer), we do have programs which offer % discounts based on sales volume available for our USA based wholesalers, breeders or groomer customers.

Please contact Jimmy@MyCritterPetSupplies.com or call 1.800.781.1745 ext. 124 (Monday - Friday 9AM - 6PM EST).

Or, use the form below to send us a message